Privacy Policy
Last updated: June 2026
Snapfix Technologies Pvt. Ltd. ("Snapfix", "we", "us") operates a doorstep device repair booking service for Navi Mumbai. This policy explains what information we collect when you use this website and how it's used.
What We Collect
When you fill out the booking form, we collect the information you provide directly: your name, phone number, optional email, device brand/model, a description of the issue, your service area and address, and your preferred time slot. If you use the "use my location" option, we collect your device's GPS coordinates only for that booking.
How It's Used
Submitting the booking form opens WhatsApp with your details pre-filled as a message to our service team. That message — and any reply you send — is used solely to schedule, assign, and carry out your repair. We do not sell or rent your information to third parties.
Cookies & Tracking
This site does not currently use third-party advertising trackers or analytics cookies. Any cookies in use are limited to essential site functionality (e.g., remembering your booking progress within a session).
Data Retention
Booking details shared via WhatsApp are retained by our service team for as long as needed to fulfil the repair, honour the 180-day warranty, and meet basic accounting/record-keeping requirements.
Your Rights
You can ask us to access, correct, or delete the information we hold about you at any time by messaging us on WhatsApp.
Changes to This Policy
We may update this policy as the service evolves. Material changes will be reflected on this page with an updated date.
Contact
Questions about this policy can be sent to us via WhatsApp from our Contact page.