Terms of Service
Last updated: June 2026
These terms apply to every repair booked through Snapfix. By booking a service, you agree to the terms below.
Inspection Fee
Every booking starts with an on-site inspection, currently offered at a flat ₹499 for the first 100 customers (normally ₹799). This fee covers the engineer's visit and diagnosis, and is payable whether or not you proceed with the repair.
Pricing
Prices shown on this site are starting prices based on the base/entry-level model in each category. Your exact price is confirmed after inspection and depends on your device's brand, model, and the specific fault — and is agreed with you before any repair work begins.
Genuine Parts
We use OEM or OEM-certified parts. If a genuine part isn't available for your model, we'll tell you before proceeding so you can decide whether to continue.
180-Day Warranty
Repairs are covered by a 180-day warranty on the part replaced and the labour performed. If the same fault recurs within that period, we'll fix it again at no additional cost. The warranty does not cover new, unrelated faults or damage caused after the repair (e.g., physical or liquid damage).
Cancellations & Rescheduling
You can reschedule or cancel a booking any time before the engineer is dispatched by messaging us on WhatsApp, at no charge.
Payment
Payment for the inspection and any agreed repair is collected after the work — or the inspection, if you choose not to proceed — is complete.
Governing Law
These terms are governed by the laws of India, with courts in Maharashtra having jurisdiction over any disputes.